Article
| JUL 22, 2022
Big Tech is lobbying antitrust with big dollars: The biggest technology monoliths collectively spent twice as much as big pharma in lobbying and could gain the upper hand as Congress heads into fall recess
Article
| JUL 22, 2022
Macy’s, Nordstrom bet on smaller stores as shoppers move away from malls: Department stores are taking a localized approach to reach more consumers and speed up fulfillment.
Article
| JUL 22, 2022
PLUS: We predict where Amazon is headed next
Audio
| JUL 22, 2022
On today's episode, we discuss Netflix choosing Microsoft to help with the streaming service's upcoming ad-supported tier, the need for a chief media officer, what to make of inflation still not slowing down, whether YouTube is the future of cable, whether customers will buy into in-car subscription services, an unpopular opinion about the term "influencer," what exactly a "black box" really is, and more. Tune in to the discussion with our analysts Dave Frankland, Evelyn Mitchell, and Max Willens.
Audio
| JUL 22, 2022
On today's episode, we discuss what to make of the new and improved loyalty program from Bed Bath & Beyond, what to keep in mind when thinking about personalization, gamification, and additional membership perks, and what the best loyalty program out there is. "In Other News," we talk about Walgreens associates refusing to sell over-the-counter and prescription contraceptives and the potential impact of a new touchless self-checkout option. Tune in to the discussion with our analyst Patty Soltis.
Article
| JUL 22, 2022
Kristin O’Brien, general manager of the Brand Platform at LTK, spoke with Insider Intelligence about targeting Gen Z consumers, the prevalence of social commerce, and back-to-school trends.
Chart
| JUL 22, 2022
Report
| JUL 21, 2022
Beyond just advertising, Alphabet’s tech touches nearly everything. This report looks at 23 of its most important business areas, examining their maturity, disruption of the market, leverage over partners, integration with other products, and five-year outlook.
Article
| JUL 21, 2022
Article
| JUL 21, 2022
Amazon, Twitter, and HBO Max are all dealing with fraud: Spam and fakery are affecting multiple facets of the digital economy.
Article
| JUL 21, 2022
Paving the path to the metaverse: Unprecedented interest in the emerging metaverse might cool if the tech industry can’t sustain momentum on innovation and public enthusiasm during the downturn.
Article
| JUL 21, 2022
Article
| JUL 21, 2022
Despite a less-than-stellar Q2, eBay still has few tricks up its sleeve.
Article
| JUL 21, 2022
The livestream shopping landscape has completely transformed in recent years. QVC, which saw 45% of the downloads among the top 10 US livestream shopping apps two years ago, accounted for just 10% in the first five months of this year. (Apps like YouTube and TikTok were excluded because ecommerce is a secondary feature of their platforms.)
Article
| JUL 21, 2022
An end to password authentication: Poor password security resulted in $52B in losses in 2021. There’s an opportunity to compete in the passwordless authentication market.
Article
| JUL 21, 2022
The CFPB is reportedly planning new rules to stamp out P2P payment fraud.
Article
| JUL 21, 2022
LGBT+ population grows in US but sees threats: Despite its increased numbers, this demographic group faces significant barriers to well-being and economic security.
Forecasts
| JUL 20, 2022
Forecasts
| JUL 20, 2022
Article
| JUL 20, 2022
Netflix losses deepen as it bets on an ad-supported future: An early 2023 ad launch is good news for marketers, but may not be enough to reverse churn.
Forecasts
| JUL 20, 2022
Forecasts
| JUL 20, 2022
Forecasts
| JUL 20, 2022
Article
| JUL 20, 2022
The lender said “healthy spend levels” boosted Q2 earnings, in line with other issuers.
Article
| JUL 20, 2022
A new report shows they favor online and mobile messaging, but want a human for complex topics.